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Returns and Exchanges
All TeamLeader merchandise is guaranteed against defects in material and workmanship. All return claims must be made within 14 days from receipt of item. For returnable items, a 20% restocking fee will be charged to all stocked items. For all exchanges, TeamLeader must receive unworn merchandise BEFORE items can be reshipped. Shipping charges will be added on any orders requiring additional shipments for exchanges. To return a defective item, please call for authorization number at Toll Free 1-877-365-7555. All returns must include a copy of packaging invoice, reason for return/exchange and requested action. Worn items will not be accepted for exchange or credit. All items must be in original packaging, unopened for exchange or credit to be approved.

Click here to download the Returns Form (Adobe Acrobat Format)
SHOES:
Any shoe exchange must be received in restockable condition and in their original unmarked box. If shoes are not in restockable condition, (clean, unmarked & unlaced) they will be returned to you. RETURN AUTHORIZATION forms must be enclosed in all return shipments. If you need an additional copy, please call and a form will be faxed immediately.
MONOGRAMMED GARMENTS:
Due to the fragile nature of monogramming, extra care may be needed. Some stitching may become loose after numerous washings or improper care. Therefore, we cannot guarantee durability of monogrammed garments. Inspect monogrammed garments carefully, all return claims must be made within 14 days of receipt.
UNIFORMS:
Garments that meet the order and style specifications are not considered a quality issue. TeamLeader will not be responsible for replacing or remaking uniforms that have been outgrown. You may be ordering for growing athletes. Take this into consideration when ordering.
Return authorization forms must be enclosed in all return shipments. If you need an additional copy,please call and a form will be faxed immediately.
NON-RETURNABLE AND NON-EXCHANGEABLE ITEMS:
All Custom Uniforms, Sweatshirts, Jackets, Warm-Ups, Briefs, Bodysuits, Camp Skirts/Skorts, Pom Pons, Monogrammed or Lettered Garments, Activewear, Mascots, Imprinted Bags and Custom Campwear.