| How
To Order | Returns
and Exchanges | Size
Charts/Colors | Order
Forms |
 |
| How
to Order… Call in! Log on! Fax it! |
|
| For your convenience, we
are available 24 hours a day, 7 days a week by fax or
email. You can print our order form if necessary or we will fax by request.
|
|
| ORDER BY PHONE: |
| To place your order by phone,
call Toll Free at 1-877-365-7555.
Business hours are 8:00
a.m. to 5:00 p.m. C.S.T. Monday through Friday. |
|
| ORDER BY FAX: |
| You may order 24 hours a
day, 7 days a week by fax. Simply fax your order
directly to our Order Entry Department at 1-877-611-8326. |
|
| ORDER BY MAIL: |
| Please write your order including ship to
address, daytime phone number, quantity, style codes,
color placement and size. Mail to: |
TeamLeader.com
2901 Summit Ave, Suite 300
Plano, TX 75074 |
|
| ORDER BY EMAIL: |
You may order 24 hours a
day, 7 days a week by email. Simply send email to,
Orders@teamleader.com. Include ship to address,
daytime phone number, quantity, style codes, color
placement and sizes. |
|
| MATCHING PREVIOUS ORDERS: |
| Please provide us with all
information when placing your order. If trying to
match a previous order, please state when ordering.
If garment has lettering or monogramming, please
send sample or photo copy. Please label samples
and photocopies clearly. We make every effort to
match colors as closely as possible. Although the
finest dyes are used in all products, materials
and lots may absorb dye to slightly varying degrees
and shading differences may occur. Therefore, TeamLeader
cannot guarantee a perfect color match. |
|
| MINIMUM ORDERS: |
A minimum of 5 uniforms is required on Custom Uniforms, Custom
Manufactured Items & Package Specials.
We are unable to process individual orders for any manufactured items.
New Uniform orders under 5 - Custom Uniforms are not available.
New Uniform orders Qty: 5-9 - Add $18.00 per package.
Fill-in Uniform orders Qty: 1-4 - Add $18.00 per package.
Fill-in Uniform orders Qty: 5 or more - No additional charge. |
|
| CANCELLATIONS: |
| All TeamLeader uniforms are
specially made for each customer. Therefore, once
your order is submitted, it is impossible to make
changes or cancel the order. |
|
| NON-RETURNABLE AND NON-EXCHANGEABLE
ITEMS: |
| All Custom Uniforms, Sweatshirts,
Jackets, Quick Deliver Warm-Ups, Custom Warm-Ups, Briefs, Bodysuits, Camp
Skirts/Skorts, Pom Pons, Monogrammed or Lettered
Garments, Activewear, Mascots, Imprinted Bags and
Custom Campwear. |
|
| LETTERING: |
| We require a minimum
of 10 on all new Tackle Twill Lettering orders
and a minimum of 5 will be required on all
reorders. |
|
| PAYMENT INFORMATION: |
In order to keep our prices
the lowest possible, we must strictly follow these
policies.
Full prepayment is required by School Check, Cashier’s
Check, Money Order, or Credit Card (Master Card,
Visa, American Express, or Discover). For additional
payment questions, call toll-free at 1-877-365-7555.
We are unable to accept School Purchase Orders or
League checks due to our low prices. Prices subject
to change without notice. |
|
| DELIVERY CHART: |
| Campwear |
1-4 weeks |
| Quick Delivery Uniforms |
1-3 weeks |
| Uniforms |
3-8 weeks |
| Quick Delivery Warm-ups |
1-3 weeks |
| Custom Warm-ups |
3-8 weeks |
| Accessories |
1-3 weeks |
| Shoes |
1-3 weeks |
| Dancewear |
2-8 weeks |
|
|
|
| SHIPPING CHART: |
| TOTAL ORDER |
GROUND |
| $0 - $25.00 |
$7.00 |
| $25.01 - $50.00 |
$8.00 |
| $50.01 - $100.00 |
$10.00 |
| $100.01 - $150.00 |
$12.00 |
| $150.01 - $200.00 |
$14.00 |
| $200.01 - $250.00 |
$15.00 |
| $250.01 - $300.00 |
$16.50 |
| $300.01 - $350.00 |
$17.00 |
Over $350.01, add$3.00 for each additional $50.00 purchase.
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|
|
| HOLIDAYS: |
| Our offices will be closed
the following days: |
New Year's Day January 1st
Good Friday March 21st
Meomorial Day May 26th
Independence Day July 4th
Labor Day September 1st
Thanksgiving November 26th, 27th & 28th
Christmas Break December 23rd - 31st
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